Overall Experience Reviews For Sport Clips Haircuts of West Orange Plaza

1 rating

One of the most inefficiently ran check in services I have ever used!! 65 minute wait time when I checked in with first available stylist no problem since I live 20 minutes away. I arrive 25 minutes before suggested arrival time only to find my wait time is now estimated is now 1:40!!! What an estimate!!! Looks like they need software engineers as well as additional stylists.

5 rating

I love it, stylists are friendly and always try to engage in conversation. I always enjoy my experience at sports clips, I highly recommend getting haircuts at sports clips to my friends

3 rating

I have had excellent visits to this store as well as mediocre. The problem is there is such a high rate of turnover, I have only had the same stylist available ONCE since the store here in Orange opened. Lately I have received service that was less than enthusiastic on the part of the stylist. For example, when I asked for the MVP the last time I went in, and thought I caught a "sigh" of distaste. I was sure of it when receiving my massaging shampoo and shoulder massage. Also the girl left me twice to interact with the pair of friends that came into the store while I was in her care. Another problem is that the last few visits each stylist lacked attention to detail and my wife had to trim my eyebrows and/or touch-up on my neck or ears. They do not seem to want to be there from the way I'm treated as a customer, and I'm a great tipper! Undecided at this point as to weather I'll take a chance and return. $25-$30 is too much to spend on bad service.

Rated 4.0 out of 5.0 based on 6 Client reviews

1
John C. | April 28, 2018 Overall Experience

"One of the most inefficiently ran check in services I have ever used!! 65 minute wait time when I ch"

5
Charles M. | April 5, 2018 Overall Experience

"I love it, stylists are friendly and always try to engage in conversation. I always enjoy my experie"

3
Mark S. | April 3, 2018 Overall Experience

"I have had excellent visits to this store as well as mediocre. The problem is there is such a high r"

5
Stephen S. | April 3, 2018 Overall Experience

"Cynthia is fantastic, very personable and professional. Gives you the haircut you want plus advise o"

5
Lucky C. | January 19, 2018 Overall Experience

"This place is the cleanest of all the ones I've been too. The ladies are all super friendly and very"

5
Tommy J | June 10, 2017 Overall Experience

"I have been to Sport Clips four times now and it has always been a pleasant experience. The haircuts"